RETURNS AND REFUND POLICY

Life Pulse (Pty) Ltd

1. GENERAL

Due to the personal-use nature of wellness and topical products:

• Opened products cannot be returned

• Returns are only accepted for defective, damaged, or incorrect items

2. REPORTING AN ISSUE

You must notify us within 7 days of delivery by email:

info@lifepulse.co.za

Include:

• Order number

• Description of the issue

• Photographs of the product and packaging

3. APPROVED RETURNS

If a return is approved:

• We may offer a replacement or refund

• Return shipping instructions will be provided

Items must be returned unused and in original packaging.

4. NON-RETURNABLE ITEMS

We do not accept returns for:

• Opened products

• Products used contrary to instructions

• Products stored incorrectly after delivery