PRIVACY POLICY (POPIA COMPLIANT)
Life Pulse (Pty) Ltd
1. INTRODUCTION
Life Pulse (Pty) Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
This policy explains how we collect, use, and protect your information.
2. INFORMATION WE COLLECT
We may collect:
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Name and surname
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Email address
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Phone number
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Delivery address
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Billing information
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Practitioner credentials (where applicable)
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Website usage data (via cookies)
Payment details are processed securely by third-party providers and are not stored by Life Pulse (Pty) Ltd.
3. HOW WE USE YOUR INFORMATION
Your information is used to:
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Process and deliver orders
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Communicate with you regarding your order
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Verify practitioner applications
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Provide access to practitioner-only content
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Improve our website and services
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Send product or educational updates (only if you opt in)
4. SHARING OF INFORMATION
We do not sell or rent your personal information.
We may share information with:
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Courier services for delivery
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Payment processors
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Regulatory authorities if legally required
5. DATA SECURITY
We take reasonable technical and organisational measures to protect your information against:
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Loss
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Unauthorised access
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Disclosure
However, no internet transmission is completely secure.
6. YOUR RIGHTS
You have the right to:
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Access your personal information
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Request correction or deletion
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Withdraw consent for marketing communications
Requests can be sent to: info@lifepulse.co.za
7. COOKIES
This website uses cookies to:
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Enable shopping cart functionality
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Improve user experience
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Analyse website traffic
You may disable cookies in your browser settings.
8. RETENTION OF INFORMATION
We retain personal information only as long as necessary for:
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Order fulfilment
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Legal and tax obligations
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Practitioner verification records
9. CHANGES TO THIS POLICY
This policy may be updated periodically. The latest version will always appear on this page.